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- <template>
- <div class="question w-full relative">
- <h1 class="text-[#333] text-[36px] leading-[1.1] mb-0px mt-40px mx-[10%] ">常见问题</h1>
- <div class="row pt-24px px-[10%] pb-60px mx-[-15px]">
- <div class="menu float-left ml-15px">
- <ul class="mb-10px">
- <a href="#reading">
- <li
- class=" w-192px h-48px leading-[48px] text-center text-[#333] text-[16px] bg-[#fafafa] cursor-pointer"
- value="reading" :class="{ active: '#reading' == ins.hash }" @click=" active('#reading')">
- 文件阅读
- </li>
- </a>
- <a href="#management">
- <li
- class=" w-192px h-48px leading-[48px] text-center text-[#333] text-[16px] bg-[#fafafa] cursor-pointer"
- value="management" :class="{ active: '#management' == ins.hash}"
- @click=" active('#management')">
- 文件管理
- </li>
- </a>
- <a href="#note">
- <li
- class=" w-192px h-48px leading-[48px] text-center text-[#333] text-[16px] bg-[#fafafa] cursor-pointer"
- value="note" :class="{ active: '#note' == ins.hash}" @click=" active('#note')">
- 文件注释
- </li>
- </a>
- <a href="#scan">
- <li
- class=" w-192px h-48px leading-[48px] text-center text-[#333] text-[16px] bg-[#fafafa] cursor-pointer"
- value="scan" :class="{ active: '#scan' == ins.hash}" @click=" active('#scan')">
- 文件扫描
- </li>
- </a>
- <a href="#convert">
- <li
- class=" w-192px h-48px leading-[48px] text-center text-[#333] text-[16px] bg-[#fafafa] cursor-pointer"
- value="convert" :class="{ active: '#convert' == ins.hash}" @click=" active('#convert')">
- 格式转换
- </li>
- </a>
- <a href="#payment">
- <li
- class=" w-192px h-48px leading-[48px] text-center text-[#333] text-[16px] bg-[#fafafa] cursor-pointer"
- value="payment" :class="{ active: '#payment' == ins.hash}" @click=" active('#payment')">
- 支付问题
- </li>
- </a>
- </ul>
- </div>
- <div class="content ml-257px text-[#333]">
- <!-- 文件阅读 -->
- <div class="list reading hidden" :class="{active: '#reading' == ins.hash}">
- <div class="item mb-30px">
- <h3 class="text-[20px] text-[1.1] mb-18px font-bold">1.是否支持护眼模式</h3>
- <p class="text-[16px] leading-[30px]">
- 目前有三种阅读模式:日间模式、夜间模式、柔和模式,满足用户在不同环境下看书的需求,有效缓解眼睛疲劳,保护视力。
- </p>
- </div>
- <div class="item mb-30px">
- <h3 class="text-[20px] text-[1.1] mb-18px font-bold">2.如何使用纯文字模式(文字转语音TTS)?</h3>
- <p class="text-[16px] leading-[30px]">
- 打开PDF文档,点击右上角More按钮;点击选择 TTS 即可转换文本模式为语音模式;该功能需要手机自带语音引擎才能使用,
- 如无语音引擎需到外部下载第三方语音引擎即可使用。
- </p>
- </div>
- </div>
- <!-- 文件管理 -->
- <div class="list management hidden" :class="{active: '#management' == ins.hash}">
- <div class="item mb-30px">
- <h3 class="text-[20px] text-[1.1] mb-18px font-bold">1.如何移动&管理文件?</h3>
- <p class="text-[16px] leading-[30px]">
- <span
- class="w-8px h-8px inline-block rounded-[100%] bg-[#333] mr-12px ml-4px"></span>点击工具栏的“管理”按钮,然后“移动”文件<br>
- <span
- class="w-8px h-8px inline-block rounded-[100%] bg-[#333] mr-12px ml-4px"></span>长按选中对应文件,然后“移动”文件<br>
- <span
- class="w-8px h-8px inline-block rounded-[100%] bg-[#333] mr-12px ml-4px"></span>选择一个文件夹,然后点击“移动”文件将文件移动到指定文件夹
- </p>
- </div>
- <div class="item mb-30px">
- <h3 class="text-[20px] text-[1.1] mb-18px font-bold">2.如何分享文件链接?</h3>
- <p class="text-[16px] leading-[30px]">
- 点击“分享”;选择“以链接形式分享”,收到链接的用户不需下载任何PDF文件即可在浏览器上直接阅读文件
- </p>
- </div>
- </div>
- <!-- 文件注释 -->
- <div class="list note hidden" :class="{active: '#note' == ins.hash}">
- <div class="item mb-30px">
- <h3 class="text-[20px] text-[1.1] mb-18px font-bold">1.如何使用手绘&手写?</h3>
- <p class="text-[16px] leading-[30px]">
- <span
- class="w-8px h-8px inline-block rounded-[100%] bg-[#333] mr-12px ml-4px"></span>点击注释按钮可使用、退出该功能<br>
- <span
- class="w-8px h-8px inline-block rounded-[100%] bg-[#333] mr-12px ml-4px"></span>点击并长按图标调整颜色、笔刷大小和透明度
- </p>
- </div>
- <div class="item mb-30px">
- <h3 class="text-[20px] text-[1.1] mb-18px font-bold">2.如何移除PDF文件注释?</h3>
- <p class="text-[16px] leading-[30px]">
- <span
- class="w-8px h-8px inline-block rounded-[100%] bg-[#333] mr-12px ml-4px"></span>点击选择需要移除的注释<br>
- <span
- class="w-8px h-8px inline-block rounded-[100%] bg-[#333] mr-12px ml-4px"></span>点击弹出对话框中“清除”选项去除注释
- </p>
- </div>
- </div>
- <!-- 文件扫描 -->
- <div class="list scan hidden" :class="{active: '#scan' == ins.hash}">
- <div class="item mb-30px">
- <h3 class="text-[20px] text-[1.1] mb-18px font-bold">1.如何使用PDF扫描&转档功能?</h3>
- <p class="text-[16px] leading-[30px]">
- <span
- class="w-8px h-8px inline-block rounded-[100%] bg-[#333] mr-12px ml-4px"></span>点击相机快速扫描文件<br>
- <span
- class="w-8px h-8px inline-block rounded-[100%] bg-[#333] mr-12px ml-4px"></span>点击分享和保存到PDF将扫描文件保存为PDF文件<br>
- <span
- class="w-8px h-8px inline-block rounded-[100%] bg-[#333] mr-12px ml-4px"></span>转档后可对文件进行编辑
- </p>
- </div>
- </div>
- <!-- 格式转换 -->
- <div class="list convert hidden" :class="{active: '#convert' == ins.hash}">
- <div class="item mb-30px">
- <h3 class="text-[20px] text-[1.1] mb-18px font-bold">1.常见失败原因及解决方案</h3>
- <table border="1">
- <thead>
- <tr>
- <td
- class="h-30px leading-[40px] text-[16px] px-10px text-[#333] border-solid border-gray-[#000] border">
- 原因</td>
- <td
- class="h-30px leading-[40px] text-[16px] px-10px text-[#333] border-solid border-gray-[#000] border">
- 解决方法</td>
- </tr>
- </thead>
- <tbody>
- <tr>
- <td
- class="h-30px leading-[40px] text-[16px] px-10px text-[#333] border-solid border-gray-[#000] border">
- 转换券不足</td>
- <td
- class="h-30px leading-[40px] text-[16px] px-10px text-[#333] border-solid border-gray-[#000] border">
- 充值转换券或订阅套餐</td>
- </tr>
- <tr>
- <td
- class="h-30px leading-[40px] text-[16px] px-10px text-[#333] border-solid border-gray-[#000] border">
- 原文件损坏无法打开</td>
- <td
- class="h-30px leading-[40px] text-[16px] px-10px text-[#333] border-solid border-gray-[#000] border">
- 检查原文件是否损坏</td>
- </tr>
- <tr>
- <td
- class="h-30px leading-[40px] text-[16px] px-10px text-[#333] border-solid border-gray-[#000] border">
- 原文件加密无法打开</td>
- <td
- class="h-30px leading-[40px] text-[16px] px-10px text-[#333] border-solid border-gray-[#000] border">
- 更改原文件权限为可读取模式</td>
- </tr>
- <tr>
- <td
- class="h-30px leading-[40px] text-[16px] px-10px text-[#333] border-solid border-gray-[#000] border">
- 无法识别的文件类型</td>
- <td
- class="h-30px leading-[40px] text-[16px] px-10px text-[#333] border-solid border-gray-[#000] border">
- 暂时不支持该格式转档;文件格式与其后缀名不符</td>
- </tr>
- <tr>
- <td
- class="h-30px leading-[40px] text-[16px] px-10px text-[#333] border-solid border-gray-[#000] border">
- 未知错误</td>
- <td
- class="h-30px leading-[40px] text-[16px] px-10px text-[#333] border-solid border-gray-[#000] border">
- 加入17PDF官方QQ群(188917181)咨询</td>
- </tr>
- </tbody>
- </table>
- </div>
- <div class="item mb-30px">
- <h3 class="text-[20px] text-[1.1] mb-18px font-bold">2.支持哪些格式转换?</h3>
- <p class="text-[16px] leading-[30px]">
- <span class="w-8px h-8px inline-block rounded-[100%] bg-[#333] mr-12px ml-4px"></span>支持PDF
- to Word、PPT、Excel、TXT、JPG/PNG无限次数转换
- </p>
- </div>
- <div class="item mb-30px">
- <h3 class="text-[20px] text-[1.1] mb-18px font-bold">3.为什么图片格式的文件转档效果不好?</h3>
- <p class="text-[16px] leading-[30px]">
- 如原文件为图片格式或者通过扫描文档保存为PDF文件的,转档后的文件可能无法选取文字进行高亮等编辑。
- </p>
- </div>
- <div class="item mb-30px">
- <h3 class="text-[20px] text-[1.1] mb-18px font-bold">4.文件转档后出现乱码?</h3>
- <p class="text-[16px] leading-[30px]">
- 如果是原文件就有乱码问题,先处理好文件再提交转档;<br>
- 如果原文件正常而转档后目标文件乱码,请联系我们处理。
- </p>
- </div>
- <div class="item mb-30px">
- <h3 class="text-[20px] text-[1.1] mb-18px font-bold">5.转档失败会扣券吗?</h3>
- <p class="text-[16px] leading-[30px]">
- 不会,请放心重试。
- </p>
- </div>
- <div class="item mb-30px">
- <h3 class="text-[20px] text-[1.1] mb-18px font-bold">6.转换后的文件保存在哪里?</h3>
- <p class="text-[16px] leading-[30px]">
- 转换成功的文件默认保存路径为文档/17PDF/Converted。
- </p>
- </div>
- <div class="item mb-30px">
- <h3 class="text-[20px] text-[1.1] mb-18px font-bold">7.联系我们</h3>
- <p class="text-[16px] leading-[30px]">
- 加入17PDF官方QQ 群188917181咨询,即时为您解答相关问题。
- </p>
- </div>
- </div>
- <!-- 支付问题 -->
- <div class="list payment hidden" :class="{active: '#payment' == ins.hash}">
- <div class="item mb-30px">
- <h3 class="text-[20px] text-[1.1] mb-18px font-bold">1.支付失败怎么办?</h3>
- <p class="text-[16px] leading-[30px]">
- 如有由于网络中断,或页面过期、超时、错误等问题导致支付失败,请先确认是否已经扣款,如未扣款可尝试再支付一次。或者,您可以联系微信或支付平台获得帮助。如果已经扣款但仍未生效,可能是网络繁忙,如果长时间未生效,请于QQ群188917181联系管理员处理。
- </p>
- </div>
- <div class="item mb-30px">
- <h3 class="text-[20px] text-[1.1] mb-18px font-bold">2.可以退订吗?</h3>
- <p class="text-[16px] leading-[30px]">
- 暂时不支持退订退款。
- </p>
- </div>
- <div class="item mb-30px">
- <h3 class="text-[20px] text-[1.1] mb-18px font-bold">3.支付页面显示错误或空白?</h3>
- <p class="text-[16px] leading-[30px]">
- 可能浏览器的兼容性导致无法正常支付,请使用IE浏览器进行支付操作。
- </p>
- </div>
- <div class="item mb-30px">
- <h3 class="text-[20px] text-[1.1] mb-18px font-bold">4.何时生效?</h3>
- <p class="text-[16px] leading-[30px]">
- <span
- class="w-8px h-8px inline-block rounded-[100%] bg-[#333] mr-12px ml-4px"></span>购买券即时生效;<br>
- <span
- class="w-8px h-8px inline-block rounded-[100%] bg-[#333] mr-12px ml-4px"></span>单次购买一个套餐即时生效。
- </p>
- </div>
- </div>
- </div>
- </div>
- </div>
- </template>
- <script setup>
- import { onMounted, reactive } from "vue"
- // const router = $nuxt.$router
- const ins = reactive(
- {
- hash: "#reading"
- }
- )
- function active(hash) {
- ins.hash = hash
- };
- onMounted(() => {
- const hash = window.location.hash
- if (hash === '') {
- window.location.hash = "reading";
- }
- else {
- ins.hash=hash
- }
- })
- </script>
- <style>
- /*左侧ul */
- .row:before,
- .row:after {
- content: " ";
- display: table;
- clear: both;
- }
- .question .row .menu ul li:hover {
- background: #efefef;
- }
- .question .row .menu ul li.active {
- background: #ff4f4f;
- color: #fff;
- }
- .question .row .content .list.active {
- display: block;
- }
- </style>
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